LEGAL INFORMATION

Terms & Legal Information

Please review the following information before booking.

Booking terms and conditions

Please review the house rules, check-in instructions, payment terms, and cancellation policy before submitting your booking request.
Your booking is confirmed only after the property approves the request and sends you a confirmation email.

Privacy Policy

We collect personal information for booking administration, identity verification, communications, payment processing, service delivery, and compliance with applicable laws.
We do not disclose personal information to third parties without your consent, except when required by law or when sharing it with service providers is necessary to operate our services.
Please contact the property through its official contact details to request disclosure, correction, or deletion of your personal information.

Information pursuant to Japan's Act on Specified Commercial Transactions

Seller: Irabu Journey Inn
Operations manager: Details are provided without delay upon request.
Address and contact details: Details are provided without delay upon request.
Price: The amount displayed on the booking screen
Additional charges: Accommodation tax and any other charges displayed during booking
Payment method and timing: As stated in the Payment section on this page
Service period: The accommodation dates stated in your confirmed booking
Cancellation: As stated in the Cancellation Policy on this page

Cancellation Policy

Cancellation fees are calculated according to the schedule below.

Accommodation Tax

An accommodation tax under the applicable local ordinance will apply to stays from February 1, 2027.
When applicable, it will be itemized separately from the accommodation charge during booking. The amount and eligibility requirements are governed by the ordinance in force on the date of stay.

Payment Methods & Timing

For online card payments, you will receive a secure payment link after your booking request is approved.
For payment at the property, please pay at check-in or at the time instructed by the property.
Bookings already paid through Booking.com or another OTA are shown as OTA online payments.