Choose dates and room
Select your check-in/check-out dates and an available room.
USER GUIDE
How to use the reservation system
Follow these simple steps to book accommodation or a rental car, manage your reservation, and complete online check-in.
Book accommodation
Enter guest details
Enter the guest name, contact details and expected arrival time.
Review and request
Check the dates, room and price before sending your request.
Reservation confirmed
Your reservation is complete when you receive the confirmation email.
A reservation request is not yet confirmed. Please wait for the confirmation email from the inn.
Book a rental car
Choose dates
Select the rental and return date and time.
Choose a vehicle
Select an available vehicle from the calendar.
Enter details
Enter driver, contact and licence information.
Review and request
Review the price and details, then submit.
Check your reservation
Members
Log in to My Page to see all your accommodation and rental car reservations.
Guests without an account
Use the reservation number and the email address entered when booking.
Change or cancel
Change a reservation
Open the reservation in My Page and choose the change option. Any additional payment or refund is shown during the process.
Cancel a reservation
Open the reservation and choose cancel. Please review the displayed cancellation fee before confirming.
Cancellation rules depend on the reservation date and status. The amount shown on screen is the amount applied to your reservation.
Complete online check-in
Open My Page
Open the accommodation reservation that is ready for online check-in.
Read the information
Review the house rules and important notes.
Enter the required details
Complete the guest and identification information.
Submit check-in
Use the button at the bottom of the page to finish.
Frequently asked questions
I did not receive an email.
Check your spam folder and confirm that the email address entered with the reservation is correct.
I cannot find my reservation.
Enter the reservation number exactly as shown in the confirmation email, together with the same email address used for booking.
I changed devices or cannot use biometric login.
Log in with your email address and password. You can register a new passkey again from My Page.
The payment screen does not open.
Reload the page once. If the issue continues, keep your reservation number and contact the inn.